Four Square Wins at Canstar Blue’s Awards

Four Square was announced the winner for Overall Satisfaction in the supermarket category for the 2022 Canstar Blue's Awards. The awards were set up in 2011 as a means to help New Zealanders make better purchasing decisions through customer-based research, and this is the first time Four Square has won its category.

The supermarket category winner was decided by 1,900 Kiwis who had made a supermarket purchase in the last six months. Foodstuff stores all scored among the highest in the survey, with Four Square, PAK’nSAVE and New World taking out the top three spots. 

Four Square scored particularly high on the customer service, and accessibility to staff. PAK’nSAVE scored highly on value for money, deals and specials, and New World for customer service, store presentation and layout, food freshness and variety of products. 

"It’s fantastic to be recognised for how our teams are showing up for their customers every day. The past few years have been challenging for Kiwis and we feel privileged to have played a significant role in supporting them through the pandemic and making life a little easier.” Said Diane Clark, Four Square National Marketing & Customer Experience Manager.

"Supermarkets have been under massive pressure due to the pandemic, intense customer demand, and supply chain challenges. So, to be recognised for excellence in customer service is really impressive." Said Jose George, Canstar NZ General Manager.

Canstar Blue Awards Foodstuffs winners