Following the current confinement period and the temporary closure of restaurants and shopping centres, Carrefour and Uber Eats are joining forces to meet France’s grocery needs. Starting April 6, users will be able to choose a Carrefour convenience store on the Uber Eats app or website, or dial by phone to order the products of their choice, including everyday grocery shopping as well as hygiene and cleaning products, as well as get deliveries at home within 30 minutes on average by a delivery person using the Uber Eats application and complying with all health and safety guidelines shared by the Government.
This service will start with around fifteen Carrefour stores in Paris and the Paris region and will then be rolled out nationwide. Uber Eats will remove the delivery fees on all Carrefour orders during the April month.
This partnership between Carrefour and Uber Eats is a long-term partnership with ambitious goals to extend it to other geographical areas. It will be rapidly reinforced by other actions.
The Uber Eats application was launched in France four years ago and is now available in more than 190 cities and urban areas across the country.
“Partnering with France's leading supermarket group, Carrefour, to deliver essential everyday items via Uber Eats will allow people to stay at home and help flatten the curve of community spread. Safety is essential to Uber and it’s at the heart of everything we do - all Uber Eats deliveries are contactless and users can have deliveries left on their doorstep. We remain in close contact with the French public health authorities and stand ready to provide additional support as required.” said Stéphane Ficaja, General Manager, Uber Eats Europe.
“Combining the strength of Carrefour's convenience stores and the agility of the Uber Eats application will enable us to deliver customers' everyday products in a very convenient and secure way. As we face this crisis, we have a duty to come up with new solutions and digital technology is collectively opening up a lot of possibilities" said Amélie Oudéa-Castéra, Executive Director of e-commerce, data and digital transformation at Carrefour.
How to use this new service?
The safety of the French people is the top priority for both Uber Eats and Carrefour, and the businesses are determined to fight together against the spread of the epidemic. All deliveries placed via the Uber Eats application are contactless. For customers' safety, as well as the safety of delivery people, both companies recommend that customers avoid all contact and comply with the health guidelines shared by the Government.