Does Brand vs Retailer Loyalty Depend On AI?
Across 388 New Zealand supermarkets, ShopIt has observed that shoppers are more willing to switch between retailers than brands when AI identifies better value….
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Solutions For Specialised Retail Challenges
A supermarket is a complex operating environment, presenting specialised cleaning challenges, as different areas of the store can be exposed to different types of…
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Are We Suffering From Plate Envy?
UK | The restaurant experience has been reclaimed, and it’s happening at the kitchen table. New research from Waitrose found that nearly two-thirds of…
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The Hidden ROI Of Automation In Grocery Retail
For years, automation in grocery retail has been measured primarily through labour savings. The business case was built around reducing front-end workload, shortening queues…
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Policymakers Should Be Able To Demonstrate Substantial Benefits
“We’re all for discussion about how to improve competition and making it easy for anyone to do business and create better outcomes for New…
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When Did Breaking Up Supermarkets Become Mainstream Policy?
New Zealand wants more overseas investment, more competition and another major grocery entrant. At the same time, political parties are increasingly prepared to contemplate…
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Where The Boundaries Sit | Simpson Grierson
Hard negotiation over pricing, rebates and promotional funding remains part of the grocery business, but retailers and suppliers need to know where commercial bargaining…
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Conscious Shoppers Already Distinguish Between Foodstuffs’ Banners
New data from meal-planning and smart-shopping platform Appetise has suggested that separating Foodstuffs’ retail banners may not materially change where budget-conscious shoppers already believe…
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