Foodstuffs’ has taken out the Reader’s Digest inaugural Quality Service Awards winning gold for New World and silver for PAK’nSAVE in the Supermarket category.

The independent survey asked more than 1,500 New Zealanders to vote in an online questionnaire to decide the winners. Companies were rated on their ability to deliver a personalised, reliable service, to understand their customers, meet expectations, and make the whole shopping experience quick and easy.

Steve Anderson, Managing Director, Foodstuffs New Zealand, says the double win is the ultimate recognition as it is direct feedback from our customers and reflects all the exceptional work our teams in New World and PAK’nSAVE stores are achieving throughout the country.readers-digest-630x343