AUSTRALIA | Dan Murphy’s has been voted Australia’s favourite liquor retailer, taking the top spot in the Canstar Blue 2026 Most Satisfied Customers Award.
Based on an independent customer survey of 1,721 Australians about their recent liquor shopping experiences, Dan Murphy’s outperformed all major retail competitors to claim the highest overall customer satisfaction rating across the country.
Since opening its first store in Melbourne nearly 75 years ago, Dan Murphy’s has grown into a household name and achieved standout ratings across key consumer criteria, including overall value for money, store range, checkout speed and flexibility, and website layout and navigation.
Benjamin Ward, Managing Director of Dan Murphy’s, highlighted that the business had been doubling down on the foundational promise of delivering Australia’s lowest prices for drinks.
"With household budgets under continuous pressure, our priority over the last year has been keeping our core Lowest Liquor Price Guarantee front and centre. Winning Canstar Blue's customer satisfaction award is direct proof from real Australian shoppers that our focus on lowest prices and range is delivering where it matters most," Ward said.
"This win is a testament to our team’s unwavering dedication to providing Australians with the best range, lowest prices, and seamless shopping experiences across all 280+ stores and online."
Canstar Blue’s national ratings evaluate liquor retailers directly through consumer feedback collected via accredited research panels.
Check out the latest Beverage Report here
