Nicola Hallett has been an integral part of the PAK’nSAVE team in Whanganui for the last 12 years. During this time, Nicola has had various roles, including grocery manager and dry goods manager, and will now also be undertaking the Foodstuffs North Island Trainee Owner Operator Programme.
The customer-facing focus of her industry, specifically her current role as the grocery store’s retail buying manager, drives her passion for the industry.
“My career has led me to one place, and I’ve realised I love helping people. I thrive in an FMCG environment, which is all about the customer, it’s fast-paced, competitive, and the thrill of the chase to execute and see it deliver to people,” revealed Hallett.
Hallett began working with Foodstuffs as a student at Four Square and maintained another job at Write Price Barn. After schooling, Hallett journeyed to the United Kingdom and worked in various roles. However, she notes her experiences in IT companies have given her transferable skills that still serve today, where technology is a regular part of her job.
Before her return to Foodstuffs through PAK’nSAVE, Hallett gained experience on the supplier end of the spectrum, working for Unilever Australasia and Twin Agencies, where her role was as Territory Manager.
Hallett praises her industry for the opportunities it provides but emphasises the importance of actively working towards them and seeking them out, advising anyone coming into the industry to take every challenge they can.
“Take on every challenge, networking opportunity, and learning opportunity, be uncomfortable in heated situations and squash that inner critic. This industry can offer many opportunities, and do not be afraid to seek them out.”
In her 12 years of work at PAK’nSAVE Whanganui, Hallett makes a special mention of the current owner operator, Gareth Jones, who she has worked for during the dozen years she has been with the company.
“He’s provided mentoring, career and development opportunities, and challenges and supported my whānau and me, enabling me to start my journey to becoming an Owner Operator. My personal growth through his mentoring and kindness has made me a better leader.”
Hallett's love for her role is inspired by her team, as Hallett described her time within the company as an environment where she has grown to be the best version of herself.
To her younger self, she would encourage her to take on every opportunity and feel confident within herself to accept compliments and know she is worthy. The continued motivator attributes to her family and the example she wants to set for her children.
“My whānau are the epitome of my why. They are my driving force and my support network. Especially my husband, who has enabled me to forge ahead with my career within this industry.”
