Several New World stores across the North Island have reported technical issues affecting checkouts, with Club+ specials failing to scan automatically.
Stores have deployed additional staff to manually check promotional prices and assist customers, while self-checkouts at affected locations have been temporarily closed.
New World Kawerau also reported on social media that checkout delays were longer than usual, with staff manually checking and scanning groceries.
Foodstuffs North Island is working to resolve the issue, with New World store owners apologising for the disruption and thanking customers for their patience.
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