Woolworths has renewed its commitment to its Fresh or Free guarantee, marking a milestone in its transformation journey. It has also launched That Fresh Food Feeling, symbolising its promise to bring New Zealanders the best supermarket experience daily.
“We know our customers expect us to bring them value with quality fresh products, especially with the cost of living remaining at the top of everyone’s minds,” said Woolworths New Zealand Managing Director Spencer Sonn.
“That’s why we’re renewing our Fresh or Free promise. If one of our customers is unhappy with the quality of a fresh product in our stores, we ask that they return it to us, and we’ll refund them and replace the product.”
As the only supermarket that guarantees Fresh or Free food, Woolworths shows its customers what it is all about feeding fresh and healthy food, supporting local communities, and offering new and convenient ways to shop.
