Navpreet Kaur Sandhu and Gurjant Singh Sandhu are the new franchisees of Night ‘n Day Taradale Road, bringing fresh energy and dedication to a brand well-known across New Zealand for convenience, consistency, and excellent customer service.
They were drawn to Night ‘n Day’s strong reputation and proven business model, which combines nationwide support with a modern retail approach. The variety of products, ranging from fresh food to groceries, offers a broad appeal that creates multiple revenue streams, a crucial factor for new business owners.
“The support from the Night ‘n Day team has been exceptional,” said the Sandhus.
“Training, systems setup, and ongoing operations have been areas where we’ve felt confident, knowing we are part of a well-established brand.”
While there has been a learning curve, the experience so far has been both exciting and rewarding, with plenty of growth on the horizon.
Team culture is a priority for the Sandhus. They have created an environment founded on mutual respect, open communication, and a shared commitment to delivering exceptional customer service. Continuous learning is encouraged, with regular training designed to develop skills and maintain high standards.
“We lead by example, being hands-on and approachable, always available to support the team.”
Fresh and ready-to-go food offerings stand out in their store, with customers especially enjoying the hot food, barista coffee, and desserts. Presentation, freshness, and speedy service have been key to winning the local community’s approval.
Read more in the latest issue here
