USA | The Partnership enables more direct access to same-day delivery and AI-powered smart carts for AWG member companies in 3,500 locations in 32 states.
Instacart, North America's leading grocery technology company, and Associated Wholesale Grocers, Inc. (AWG), the nation's largest cooperative food wholesaler to independently owned supermarkets, have announced an expanded partnership. This collaboration brings e-commerce and same-day delivery solutions, including Caper Carts and Instacart's AI-powered smart carts, to member retailers, offering them a streamlined and efficient way to meet their customers' needs.
With more than 800 AWG member retailer locations currently using Instacart, this extended collaboration simplifies access for an additional 2,300 member retailer locations to join Instacart's technology suite.
Instacart and AWG are working closely to help retailers set up an online shopping and delivery service. The process is simple: once the grocer is live on the Instacart App, customers can visit the Instacart website or download the mobile app, enter their city, select their store, and add items to their Instacart grocery cart. An Instacart shopper will pick and deliver the order within the customer's chosen time frame—whether on the same day or scheduled up to two weeks in advance.
In addition to offering same-day delivery, Instacart also equips retailers with cutting-edge in-store technology solutions like Caper Carts. These smart carts use computer vision and AI to automatically identify items as they are placed in the cart, revolutionising the traditional checkout experience.
AWG members will deploy these smart carts, allowing customers to bag items as they shop and make payments from anywhere in the store. Customers can also link their loyalty account to the carts, gaining access to personalised promotions and savings as they shop.
"Our joint effort with AWG is more than a partnership; it's a dedicated effort to empower independently owned grocers to navigate the digital landscape," said Nick Nickitas, General Manager, Local Independent Grocery at Instacart and Founder of Rosie.
"Through this collaboration, AWG's retailers now have access to convenient, cost-effective solutions that allow them to easily bring their stores to their customers' doors. We're excited about what we can achieve together."
"We've witnessed the tremendous value Instacart brings to many of our local independent grocers, making innovation, growth, and deeper customer engagement possible. That's why we're partnering to streamline access to the technology and service our retail partners need to grow via a proven e-commerce offering," said Shelly Moore, Chief Information Officer of AWG.
"By partnering with Instacart, we're making it even easier for our member retailers to bring the convenience of e-commerce to life and ultimately drive business growth."
"As an AWG member retailer, we've been incredibly proud to expand our online business through the Instacart platform," said Tim Cosens at McKeever's Price Chopper.
"We understand first-hand the impact that e-commerce and same-day delivery powered by Instacart can drive for our business. As we look ahead to the next chapter, we view Instacart as an integral technology partner and look forward to implementing even more omnichannel solutions, like their AI-driven smart shopping carts."
"At Town & Country Supermarkets, our goal is to make shopping easy for everyone. Our partnership with Instacart continues to boost our omnichannel strategy by offering same-day delivery to our customers, helping us meet their needs innovatively," said Joe Polizzi, President and CEO at Town & Country Supermarkets.
"We're excited about the future and eager to see how this partnership will continue to evolve and benefit our customers."
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