Walmart has appointed John Furner as the new president and CEO of Walmart USA, effective November 1.
Furner, the current president and CEO of Sam's Club, an American chain of membership-only retail warehouse clubs, will be reporting directly to Walmart's president and CEO Doug McMillon.
"John has done a fantastic job at Sam’s Club, and he will continue the momentum we have in Walmart U.S.,” McMillon said. “John knows our business well, having held many different jobs in the company over more than 25 years, and he is helping transform it for the future."
Furner began at Walmart as an hourly associate in 1993, working part-time in the garden centre of a Supercenter. Over the years he took on various front-line leadership positions, becoming a store manager, district manager, and buyer.
He has also held leadership roles in operations, merchandising, and sourcing in Walmart U.S., Sam's Club, and Walmart International. where he worked at Walmart China as chief merchandising and marketing officer.
Prior to becoming CEO of Sam's Club in 2017, he was the company's chief merchandising officer. Furner will work with Walmart U.S. e-commerce CEO Marc Lore, who also reports to McMillon, to help build a seamless 'omnichannel' experience for Walmart's US customers.
"I’m grateful for this opportunity and ready to get started,” Furner said. “There’s no better place than Walmart U.S. to touch the lives of millions of customers and associates. Together with the team, we will build on the progress under Greg’s leadership and continue to make Walmart an even better place to work and shop. I also want to thank the Sam’s Club team. My years with you have been amazing.”
Furner will succeed Greg Foran, a Kiwi who held the role for five years and is moving on to become CEO of Air New Zealand Ltd. “It has been an honour to lead the team at Walmart U.S.,” said Foran, who has held the role since 2014 and first joined Walmart in October 2011.
“I’m proud of what we’ve been able to achieve at a unique moment for retail and want to thank the associates who made it happen. It is bittersweet to leave Walmart, but this incredible opportunity to lead an iconic Kiwi brand was one I could not pass up, and I’m looking forward to this next chapter.”
"John has the experience and judgment to know what we should continue doing and what we should change," said McMillon. "He embraces technology and new ways of working, and he keeps our customers and Sam’s Club members at the centre of everything we do while delivering results for the business. I look forward to seeing his impact on our customers and associates in Walmart U.S.”