Cost of Living Pressuring the Checkout

checkout

New statistics have shown that the cost-of-living pressure at the checkout has altered spending habits and behaviours, according to Consumer NZ.

Consumer NZ said the results show cost-of-living pressure at the checkout is forcing many households to change what they buy and how they shop.

“Food is a basic necessity, but for many households it’s getting harder to afford the food they want and need,” said Consumer NZ head of research and advocacy Gemma Rasmussen.

The survey found more than a third of New Zealanders regularly or very often stretch their food budget.

Only one in three households said they have enough of the food they want, while nearly half say they have enough food, but not the food they would prefer.

Rasmussen said food insecurity is increasingly showing up as a compromise.

“People may still be getting by, but they’re settling for less, changing what they buy and, in some cases, cutting back on fresh and whole foods.”

Among those who changed grocery shopping habits in the past year, 71 percent are buying more budget or home-brand products, 69 percent are buying fewer premium items, 59 percent are buying more in bulk and 30 percent are buying less fresh or whole foods.

The findings also show little faith in the current policy response, with 67 percent of respondents saying they have low confidence in the government’s ability to keep food affordable.

“Public confidence is very low, and it hasn’t improved since last year. People want stronger action on supermarket pricing and competition,” said Rasmussen.

Eighty-six percent support an Australian-style rule allowing large supermarkets to be penalised for charging unreasonably high prices relative to supply costs and a fair profit margin.

Rasmussen said concern about supermarket pricing remains widespread.

“Only 35 percent say they have high trust in supermarket pricing and promotions, and 24 percent don’t think supermarkets are upfront about them. Nearly a quarter don’t believe discounts represent real savings.”

Shrinkflation also remains a source of frustration. Seventy-two percent of respondents say they’ve noticed products getting smaller without a matching price drop, and three-quarters say supermarkets are not transparent enough about shrinkflation.

Rasmussen added that the message from consumers is clear in an election year: “Households are under pressure and want more meaningful action to improve affordability and accountability in the supermarket sector. The grocery market study feels like a distant memory, and we’re yet to see meaningful change at the checkout. It’s no surprise many New Zealanders are fed up.”

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