The Rise of Grocery Delivery Services

Grocery delivery services around the globe are on the rise as consumers seek convenience and the safety of their own homes

The global pandemic brought increased demand for food and grocery delivery services. Companies such as Instacart, Door Dash, Voly, Milk Run, Send and Uber Eats allow consumers to order from the safety and comfort of their own homes.

Instacart is the North American personal shopping and delivery service that operates in over 5,000 cities across the US and Canada. Its retail partners have just expanded, now servicing four of Canada's five largest grocers.

The San Francisco based company offers same-day delivery of grocery products and other essential goods. Its retail partners include Walmart, Costco, Loblaw and most recently discount store Giant Tiger, Galleria Supermarket, grocery and pharmacy retailer Metro Inc, and Nature's Emporium.

Similarly, DoorDash, which has been in the North American grocery delivery industry since 2020, has recently partnered with grocery distributors and retailers SpartanNash. Also based in San Francisco, the new partnership hopes to empower independent grocers with the tools to help grow digital footprints.

Across the ditch, Voly and Milkrun dominate the grocery delivery market as their competitors Send and Quicko collapse. Send Founder Rob Adams blamed global turmoil and rising prices for the company's downfall. All four of the digital apps offered customers a range of supermarket items to be delivered in record time at reasonable prices.

In New Zealand, supermarkets are doing their best to keep up with the demand for online shopping and home delivery with their own digital stores. Uber Eats does offer a grocery service from select supermarkets in a partnership with Foodstuffs, and online supermarket Geezy Go's New Zealand launch is yet to be seen.