Norway’s Partially Remote-Controlled Supermarkets

Norway's Partially Remote-Controlled Supermarkets

NORWAY | SPAR Norway has added two partially remote-controlled stores to its network.

Both SPAR Prestfoss and SPAR Sæbøvik opened in late April,  becoming SPAR Norway’s latest partially remote-controlled stores.

SPAR Prestfoss’ staffed opening hours will remain the same, and all employees will keep their current working hours. Outside of these hours, the supermarket will be available to customers via remote control, allowing them to shop around the clock, seven days a week, all year round.

“This is a major milestone for us, and I am very proud of both the store and our team members for achieving this. We now look forward to keeping the doors open so customers can shop whenever it suits them,” said SPAR Prestfoss store manager Anita Steinseth.

SPAR Prestfoss has a retail sales area of about 800m2 and is independently owned. The supermarket has also recently invested in a new meat counter, offering a larger selection.

As the seventh partially remote-controlled store, SPAR Sæbøvik, has now combined traditional staffing during the day with a remote-controlled solution in the evening and early morning hours.

“This gives us the opportunity to offer customers longer opening hours, while at the same time running the store in a sustainable and safe way. In addition, this gives our employees a smoother working day with more family-friendly working hours,” said SPAR Sæbøvik store manager Bjarne Bjørnevik.

SPAR Norway considers partial remote control an important tool for ensuring the future operation of stores in rural areas.

“This type of solution makes it possible to combine a local presence with modern technology. It is a good example of how we can further develop the convenience store without compromising safety or quality,” said Ole Christian Fjeldheim, SPAR Norway chain director.

Currently, SPAR Norway operates seven partially remote-controlled stores across the country at Herøy, Solund, Svingen, Atrå, and Eggedal. Customers scan their bank card at a vending machine outside the front door to access the store.

Goods are paid for at the self-service checkout, and the receipt is scanned at the exit. If customers need help, assistance is available via a video camera connected to a 24-hour control centre.

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