FACELIFTS TO BOOST SALES

Determined not to surrender part of the market to its competitors, Australian chain Woolworths is making substantial investments on its stores’ layout, taking inspiration from New Zealand and the US. Six new-look supermarkets opened in June, and the company plans to roll out the new style across 80 stores, of which 20 brand-new and 60 refurbished. According to Brad Banducci, managing director and CEO, Woolworths, the six new-look supermarkets have seen their sales improve by 9 percent and customer satisfaction by 14 percent, thanks to wider aisles, redesigned entrances, better lighting and revamped sections.