Walmart has been testing cutting-edge technology that improves the way it handles pricing adjustments in stores. This will ultimately speed up processes and enhance the overall customer experience. Walmart plans to roll out this new technology, known as digital shelf labels (DSLs), to 2,300 stores by 2026.
This would be a significant change in how in-store employees handle pricing, inventory, order fulfilment, and customer interactions, guaranteeing that customers will have an even more enjoyable shopping experience.
Walmart stores stock over 120,000 items with their price tags on the shelves. Every week, the stores support numerous pricing updates for new products, rollbacks, and markdowns.
The digital shelf labels, created by Vusion Group, will enable updating prices on the shelves using a mobile app, reducing the need to manually change paper tags around the store and giving employees more time to assist customers.
Using DSLs has revolutionised daily tasks, enhancing productivity and minimising walking time. What used to take an associate two days to change can now be done in minutes with the new DSL system.
The "Stock to Light" feature allows an associate to flash an LED light on the shelf tag using their mobile device, signalling the areas that need attention. This feature simplifies the process of identifying shelf locations when restocking shelves.
The "Pick to Light" feature directs associates to the products required for online orders, expediting the picking process and enhancing order accuracy.
Walmart's transition to digital shelf labels has been a game-changer as it digitises stores and extends digital shelf labels.
