Winton Night ‘n Day owners and sisters Bridget Stevens and Rebecca Excell won the Franchisee of the Year award for 2023. The sisters said that winning this award has been incredibly rewarding.
“We have a hardworking and dedicated team behind us that helped us to achieve this award,” said Stevens and Excell.
They thanked their supportive and loyal community, adding that the award win was a team and community effort.
The Winton Night ‘n Day store is proud of its trained, friendly staff and supportive community. Its ethos of teamwork and caring for one another makes it a model retailer for the industry.
Winning store of the year has provided positive recognition after navigating a challenging year for the store and its staff. Stevens and Excell explained that it had been a tough year for the sisters personally, and this result reflected the true teamwork and care that had kept Winton Night ‘n Day going and maintained its stance in the community, being a friendly and positive environment for all.
Excell and Stevens said that this experience had shaped and informed them on how important caring and looking after each other within a team was.
“If you look after your staff, provide them with the right training and support because they are your biggest asset.”
Winton Night ‘n Day involves itself within the community, doing its best to support all local sports and events.
“Giving back to the community is a huge thing for us, as the community are the ones who support us.”
When discussing the growth of category opportunity, the sisters said coffee was a significant expansion area. The Winton Night ‘n Day has recently invested in a new Italian coffee machine, which has improved efficiencies in the coffee-making process, allowing multiple coffees to be created simultaneously.
Along with their coffee machine, customers who come in-store to order with a reusable cup are offered a discount as part of the Winton Night ‘n Day’s effort to improve and encourage sustainable practices within the store and the community.
Moving forward, the sisters aim to keep doing what they are doing, only trying to do it a little better. The pair shared that the career of store ownership in the FMCG industry could be challenging and, at other times, offered great work-life balance.
