A potentially life-threatening peanut contamination has forced Griffin’s to recall its Eta chocolate raisins. Admitting to a packaging error, the company explained some of its 100g packs, carrying a best-before date of 2 May 2017, had been filled with chocolate-coated peanuts as the packets were ‘very similar’. It wasn’t until a customer complained that Griffin’s acknowledged a mistake had been made and issued a recall.
"It's fair to say a mistake was made, and mistakes are actually quite rare. But they're made in every industry, and it's about how you respond to the mistake. There is an element of human error in every production process," said Griffin’s spokesperson Barry Akers.